The second Agentforce World Tour is coming to Germany on November 25 bringing AI innovation, automation and next-generation customer engagement to a dynamic stage in either Munich or Düsseldorf. As one of Salesforce’s most forward-thinking event formats, the Agentforce World Tour brings together CX leaders, service innovators, AI pioneers, IT strategists and partners who want to understand how autonomous agents and AI-driven workflows are reshaping service, sales and operations.

Attendees can expect a high-energy program featuring keynotes, product showcases, breakout sessions and live demos that highlight the latest capabilities of Agentforce, Einstein, Data Cloud and Customer 360. Real customer stories and hands-on sessions provide practical insights into how companies are scaling service quality, boosting operational efficiency and transforming digital experiences with AI.

In the vibrant expo and partner area, technology providers and consulting partners present the newest tools, frameworks and integrations designed to enhance AI adoption, from automated interactions and intelligent routing to data activation and agent productivity solutions. As always, we will be present with our own booth to connect, exchange ideas and showcase our expertise.

More than a conference, the Agentforce World Tour is a platform for collaboration and inspiration. It’s the place to meet peers, explore new possibilities and gain the strategic perspectives needed to navigate the AI-powered future of customer engagement. No matter where the event lands, Munich or Düsseldorf, this edition promises cutting-edge insights, valuable connections and innovation at its best.